You can order your water to be delivered each month, by placing an auto-ship order. See the shopping cart for this functionality.
If at any time you wish to cancel your auto-ship order, you can do so by emailing us at sales@unzwater.com
On receiving your online order, an itemised electronic order confirmation & receipt will be generated and sent to you automatically (if an email address is supplied,).
your order details.
If you do not receive your order confirmation, please contact us (applies to email confirmations).
Please check your order confirmation to ensure it contains no errors. It is your responsibility to advise us promptly of any mistakes in the order information.
UNZ fulfils online orders only after each transaction has been verified.
Incorrect payment details provided with your online order may cause delays.
If there are any payment issues, we'll contact you by email at the address provided on the order form.
YOUR DELIVERY DETAILS
See our online delivery information too. Please select the correct area for delivery by drop-down box on the order form. Delivery cost is itemised on your receipt at time of order placement.
Please ensure that delivery details provided are correct. UNZ can assume no liability for misdelivery if incomplete or incorrect details are provided.
We'll do everything we can to help solve any problems and ensure your order is delivered smoothly. Should you experience any difficulties, please contact us at support@unzwater.com.
PROBLEMS ORDERING?
Email us about any ordering issues at sales@unzwater.com. We will get back to you ASAP during shop hours.
It is important to ensure you fill in all necessary fields on your order form to avoid problems or delays with your order.
Sent duplicate order in error?
Please notify us straight away and we will rectify.
Entering secure areas?
If you see a dialogue box stating 'Enter secure page', click 'YES' to proceed.
Slow connection/Timing out?
If you should lose Internet connection after completing your Order Form at Checkout, don't panic! Simply hit the back button on your browser and print out the details to fax in or email later.
